Effective Date: [13/06/2026]
1. Introduction
Welcome to MapSync . We are committed to protecting the privacy and security of our customers, website visitors, and users of our GPS tracking products and services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you purchase, use, or interact with our GPS devices, vehicle tracking services, mobile applications, websites, and customer support services.
2. Information We Collect
Personal Information
We may collect the following information:
- Full name
- Company name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Identification documents (where required by law)
GPS and Location Data
Our GPS devices and tracking systems may collect:
- Real-time vehicle location
- Route history
- Speed data
- Trip information
- Vehicle status and telemetry data
- Date and time stamps
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Mobile application usage data
- Website usage analytics
3. How We Use Information
We use collected information to:
- Provide GPS tracking and monitoring services
- Process orders and payments
- Deliver products and services
- Maintain customer accounts
- Provide technical support
- Improve our products and services
- Send service-related notifications
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized access
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Customer consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
We may share information with:
- Payment processors
- Cloud hosting providers
- Telecommunications providers
- Technical support partners
- Government authorities when required by law
- Business partners involved in service delivery
We do not sell personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
These measures may include encryption, firewalls, secure servers, and access controls.
7. Data Retention
We retain personal and GPS tracking data only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
- Enforcing agreements
After the retention period, data will be securely deleted or anonymized.
8. Customer Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Withdraw consent where applicable
- Request a copy of your data
To exercise these rights, contact us using the details below.
9. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Maintain user sessions
- Enhance security
Users may manage cookie preferences through their browser settings.
10. Third-Party Services
Our services may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties.
11. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. International Data Transfers
Where necessary, information may be processed or stored in locations outside your country. Appropriate safeguards will be implemented to protect personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised effective date.
14. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
MapSync
Email: support@mapsync.store
Website: mapsync.store